FCCU Team Lead

    Posted: 01/12/2022

    Fort Community Credit Union is seeking a Teller Lead to add to our Whitewater team.

    Location and Hours:

    Whitewater Branch: 203 E Milwaukee St, Whitewater, WI 53190

    • Monday-Friday. 8:00am - 5:00pm
    • Saturday, 8:00am - 12:00pm
    • Closed on Sundays
    • Full Time Position Hours: 40 hours a week, including every other Saturday (8:00AM - 12:00PM)

    Fort Community Credit Union Benefits

    Fort Community Credit Union is committed to supporting our staff just as we support our credit union members by offering a robust benefits package including:

    • Health, Dental, Vision, Health Reimbursement Account (HRA), Medical and Dependent Flexible Spending Account (FSA), Company-provided Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) Retirement, Vacation, Sick and Personal Time, AND MORE!


    Responsibilities for the Teller Lead: 

    • Provides friendly, helpful service that promotes financial discipline through:
    • Preparing for daily interactions with a professional image and an organized workstation.
    • Maintaining knowledge of FCCU products, services and processes.
    • Proactively greeting members with a smile, introduction, and full attention.
    • Understanding the member’s objectives by asking appropriate questions and listening to the member’s responses.
    • Perform routine member transactions, including but not limited to deposits, withdrawals, cash advances, loan payments, transfers, Visa gift cards, and cashier’s checks.
    • Examine checks for endorsements and negotiability.
    • Secures the credit union’s assets by handling cash and negotiable instruments in a consistent manner, properly identifying members, keeping member information confidential, balancing at the end of each business day, and completing necessary reports that summarize daily activities.
    • Maintains up to date knowledge and adheres to all regulations, policies, procedures, and standards that pertain to this position.
    • Actively works to insure credit union compliance with OFAC, Bank Secrecy Act/Anti-Money Act Laundering, and U.S.A. Patriot Act.

    An Equal Opportunity Employer