Full-Time ITM Teller

    Posted: 08/29/2021

    Location: Fort Atkinson, WI
    Department: Fort Atkinson
    Type: Full-Time
    Min. Experience: Entry Level

    Do you like making a positive impact on others and being part of something bigger than the same old day-to-day grind? Then Fort Community Credit Union is the place for you! At FCCU, our mission is to help every member be in a better financial position than when we met them. We strive to positively impact our members, and our communities. If you want to make a difference, then apply at FCCU!  Fort Community Credit Union is seeking a Full-Time ITM Teller to add to our Fort Atkinson team. ITM stands for "Interactive Teller Machine" meaning this person would be servicing members through a headset and a camera instead of in person. 

    Location and Hours:

    • Fort Atkinson Branch: 800 Madison Ave, Fort Atkinson, WI 53538
    • Monday - Friday: 8:00 AM - 5:00 PM
    • Saturdays: 8:00 AM - 12:00 PM
    • Closed Sunday

    Full Time Position Hours: 40 hours a week, including every other Saturday (8:00 AM - 1:00 PM)

    Company Benefits/Perks

    Fort Community Credit Union is committed to supporting our staff just as we support our credit union members by offering a robust benefits package including:

    • Salary: $13.00 - $15.00 per hour

    • Health, dental, vision

    • Vacation, sick and personal time

    • Health reimbursement account (HRA)

    • Medical and dependent flexible spending account (FSA)

    • Company-provided life insurance

    • Short-term disability, long-term disability

    • 401(k) retirement…… AND MORE! 

    Education and Qualifications: 

    • Must have a high school degree or GED.  Associates degree (or higher) in finance is preferred, but relevant work experience may be considered in exchange for education.

    • Three (3) or more years of customer service experience is preferred.  Teller and banking experience is a plus.


    • Provides friendly, helpful service that promotes financial discipline through:

    • Preparing for daily interactions with a professional image and an organized workstation.

    • Maintaining knowledge of FCCU products, services and processes.

    • Proactively greeting members with a smile, introduction, and full attention.

    • Understanding the member’s objectives by asking appropriate questions and listening to the member’s responses.

    • Perform routine member transactions, including but not limited to deposits, withdrawals, loan payments, and transfers.

    • Examine checks for endorsements and negotiability.

    • Secures the credit union’s assets by handling cash and negotiable instruments in a consistent manner, properly identifying members, keeping member information confidential, balancing at the end of each business day, and completing necessary reports that summarize daily activities.

    • Maintains up to date knowledge and adheres to all regulations, policies, procedures, and standards that pertain to this position.

    • Actively works to insure credit union compliance with OFAC, Bank Secrecy Act/Anti-Money Act Laundering, and U.S.A. Patriot Act.

    An Equal Opportunity Employer