Box Office Associate

    Posted: 11/01/2021

    The Fireside philosophy is that “people will come to where they have been invited and will return to where they have been made to feel welcome.” We take care in selecting personnel with a caring, friendly personality and expect that attitude to be maintained in every aspect of the job.

    Our Customer Service Mission is: To provide each guest with a memorable experience through friendly, courteous and gracious service. We believe strongly that each department is a critical member of the team whether or not they have direct contact with the customer.

    The Fireside Box Office is seeking Full-Time and Part-Time Candidates who love telephone sales and ensuring customer satisfaction. 

    Duties include: 

    • Answering incoming guest phone calls for booking of restaurant and theatre reservations.
    • Entering guest information into our ticket booking system while ensuring accuracy. 
    • Welcoming guests to The Fireside as they arrive to receive their reserved tickets.
    • Establishing and maintaining positive working relationships with customers by delivering the best customer service.
    The ideal candidate would posses excellent communication and customer service skills, understand that success lies in the details and have strong computer/typing skills. 

    If you have a friendly smile, a positive attitude, and would like to be a part of a wonderful customer service oriented team, we'd like to meet you!

    Full Time Benefits:
    • Health, Dental, Vision Insurance
    • Short and Long Term Disability
    • Life Insurance
    • 401 (k) with company match
    • Paid Vacation
    • Free meals
    • Preview Night – employee and guest see the show for free
    • Awards and recognition program
    • Perfect off of Gift Shop Merchandise

    Part Time Benefits:
    • 401 (k) with company match
    • Free meals
    • Preview Night – employee and guest see the show for free
    • Awards and recognition program
    • Percent off of Gift Shop Merchandise

    Apply in person today at our Box Office, which is open daily for your convenience or email your cover letter and resume to hr@firesidetheatre.com!