• Effective March 23, the Chamber lobby will be closed to the public until further notice.

    Chamber staff will continue checking emails during regular business hours. 

    Thank you for your understanding.

    Click here: COVID-19 Resource Toolkit

  • Conference Sales Manager

    Country Inn and Suites
    Job Description

    CREDENTIALS AND EXPERIENCE
    • Previous banquet or other food service experience preferred
    • College Degree in hospitality or a related field preferred but not needed
    • Two years of hotel or related hospitality experience required.
    • Previous experience in a Customer Service Field preferred
    • Valid Driver’s License and good driving record required.
    • Ability to handle pressure with poise and professionalism.
    • Must have or be able to obtain Bartender’s License and become SafeServe certified
     
    KNOWLEDGE, SKILLS AND ABILITIES
    • Excellent communication and interpersonal skills required.
    • Good cash handling skills required.
    • Basic computer knowledge including MS Word and Excel required.
    • Must be able to effectively use the hotel’s property management system
    • Excellent telephone skills required.
    • Ability to remain flexible in terms of attendance at the property during critical, sometimes “off-hour” times.
    • Must be detail oriented and can efficiently multi-task and prioritize daily evets and also assigned projects.
    • Must have a friendly, outgoing personality.
    • Ability to handle stressful customer service situations required.
    • Previous experience interpreting budgets and business plans preferred.
    • Able to make decisions quickly and independently.
    • Excellent management skills required.
    • Understands or is able to learn all functions of the PMS and Innfusion
    • Must posses high level of business integrity and common sense
    • Fluent in English, knowledge of other languages beneficial.
    • Must maintain a professional, neat, clean appearance and practice good personal hygiene.
     
    DUTIES AND RESPONSIBILIITIES
    • Conducts solicitations and site inspections as per assigned quotas and goals.
    • Receives and responds, in a timely manner, to all inquiries on functions and banquet space use.
    • Coordinates details with clients on all banquet and meeting functions.
    • Participates in sales blitzes.
    • Evaluates past business per assigned market segments and prioritizes efforts to contact past clients for future needs
    • Qualifies leads from industry related sources and initiates contact with planners.
    • Plans for, organizes for and represents hotel at trade shows.
    • Responsible for keeping function book current
    • Responsible for coordinating audio/visual needs for client functions and works closely with outside A/V company to satisfy clients needs
    • Obtains guarantees for food functions and room set-ups.
    • Obtains proper payment or credit information for all functions and sets up Master Account Folios
    • Distributes banquet event orders and group room resumes to all necessary departments in a timely fashion
    • Keeps day files accurate and up to date, tracing all contracts and recording all information and conversations with clients.
    • Maintains contact with planner during the function to ensure that client requests are satisfied.
    • Holds banquet event order meetings with Food & Beverage managers as required
    • Forecasts food, beverage and meeting room sales monthly
    • Completes sales call report on a daily basis
    • Completes lost business reports as needed
    • Reviews group block status with the General Manager/Operations Manager
    • Participates in trade and industry events as needed
    • Assumes manager-on-duty responsibilities as needed
    • Responsible for coverage of all positions.This may require additional work hours if staff fails to work scheduled shifts
    • Attends management meetings as scheduled
    • Other duties as assigned
     
    PHYSICAL DEMANDS
    • Stand for extended periods of time.
    • Able to lift up to 50 pounds.
    • Able to move quickly and easily around the hotel to complete tasks and attend to situations in a timely manner.
    • Able to move up and down stairs for property walk-throughs and for emergency and security purposes.
    • Able to type and perform computer work
     
     
     

     
    Contact Information
    Other Postings